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Results 1 - 10 of 44
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  1. Why Was My Credit Card Declined For My Purchase?
     There are several reasons why Credit Card payments may be rejected. Many may need to be handled directly with your credit card company. It is also possible that your order does not pass our...
    Date Updated: 05/09/2013
  2. How do I redeem my Ultimate Game Card?
    To redeem your Ultimate Game Card, go to the  Redeem Your Card page, select the Game/ Service of your choice, and follow the instructions provided.
    Date Updated: 11/21/2012
  3. Why Does PayPal Keep Rejecting My Payment?
     There are several reasons why PayPal payments may be rejected. Most of these are issues with PayPal account verification or because either you’ve made more payments within a specified time...
    Date Updated: 09/29/2011
  4. What Credit Cards Do You Accept?
    UltimatePay accepts Visa, MasterCard, Discover and Diner's Club cards for credit card purchases
    Date Updated: 09/29/2011
  5. Canceling Your Account
    Submit your cancellation request using the "Ask a Question" tab, located at the top of this page. Please include your account information and the email address you used when setting up your account...
    Date Updated: 05/01/2008
  6. How Do I Know You Have Received My Order?
    Once we receive your payment your order will be processed, and a confirmation by email will be sent to you. If there are problems with your order, we will contact you through email. Our goal is to...
    Date Updated: 04/10/2013
  7. How Long Will it Take for You to Receive My Ultimate Game Card Payment?
    Ultimate Game Card transactions take place the moment you redeem your card. For more information about Ultimate Game Cards, and where you can buy them, follow this link...
    Date Updated: 11/05/2007
  8. Will I need more than one Ultimate Game Card for a game?
    This is dependent upon the Game you choose to play. At the present time, the face value of the Ultimate Game Card is USD $20. If you choose any game that costs more than USD $20, you will need...
    Date Updated: 09/29/2011
  9. How Long Will it Take for You to Receive My Bank Transfer Payment?
    Bank Transfer payments require at least 4 business days before they reach us for processing. If it has been more than 4 business days since you made your payment, we can track your payment for you...
    Date Updated: 04/10/2013
  10. Can I split the value of an Ultimate Game Card among games?
    No. Once you have used your Ultimate Game Card to purchase a game, any remaining balance must be used for that game. Balances not transferable to another game.
    Date Updated: 09/29/2011